Frequently Asked Questions about Lost in TV

When will I know if I my online booking has been successful? top

We try to notify successful applicants within 48 hours during weekdays. However, for more popular shows it may take longer than this, so please bear with us during the ticket allocation process.

I have been given tickets but can no long attend. What do I do? top

You can let us know by sending us a message at info@lostintv.com

Can I have notification of new shows e-mailed to me directly? top

You can indeed, by adding yourself to our mailing list here.

How should I dress to the show? top

Smart casual is usually fine, but please check your ticket for any specific instructions.

Is there parking? top

Your ticket and email confirmation will usually advise the closest place to park to the studio. Please note that not all studios have parking on site.

How long do shows take to record? top

This can vary, but most shows take around 2-3 hours to record.

I have someone in my party who has access requirements. Can you help? top

Yes - on each ticket booking page there will be a field to let us know of any access requirements either you or someone in your party may have. This can then be forwarded to the studio team to ensure that your visit is as comfortable as possible.

Will there be breaks during recording? top

There are usually opportunities for toilet breaks during most recordings. The studio ushers will assist you.

Do my tickets guarantee my entry? top

Entry is not guaranteed and is on a first-come-first-served basis (unless you have 'Priority' tickets, which guarantee entry up until a certain time - check your ticket for details of this). Unfortunately not everyone uses their tickets, and for this reason we overbook to ensure a full studio. We therefore recommend arriving earlier than the doors opening time to avoid disappointment.

When I click on the link in your e-mail to print out my e-tickets, it doesn't work. Help! top

You may not have Adobe Reader (or a similar PDF reader) installed on your device. You can download this for free by clicking on the Adobe logo below. If you are still having problems then please contact us at info@lostintv.com

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DISCLAIMER: This software is not made available or produced by Lost in TV Ltd. You must download it from the Adobe website. Lost in TV Ltd. can not accept any liability for problems you may encounter in its use.